Refers to the historical dollar value of the patient. It's calculated by summing the insurance reimbursement + patient copay for every refill over the past 12 months. All reports, by default, are sorted by total billings to help you target your most valuable patients.
Slipping Away Patients
Patients with a last fill date between 4-6 months ago. Engage them before they completely slip away!
Potential Win-Back Patients
Patients that haven't filled in 6 months (but have filled within 18 months). Bring them back to your pharmacy as loyal filling customers!
Learn how to use filters to run patient data reports.