Amplicare Connect: Increase Your Patient Engagement

Key strategies on how to use automated call campaigns to target your patients effectively and efficiently to reach your goals

Ashley Hunt avatar Sarah Newgaard avatar Carrie He avatar
15 articles in this collection
Written by Ashley Hunt, Sarah Newgaard, and Carrie He

Scheduling will-call bin campaigns

How to import a list of patients to schedule a custom campaign
Carrie He avatar
Written by Carrie He
Updated over a week ago

Manually select patients for a custom call campaign

How to schedule custom call campaigns using Amplicare Connect
Carrie He avatar
Written by Carrie He
Updated over a week ago

Steps to take before scheduling phone calls

Follow this checklist for success before you schedule phone calls!
Carrie He avatar
Written by Carrie He
Updated over a week ago

Setting up voice recordings for call campaigns

Follow these simple instructions on how to record your voice messages for call campaigns!
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Scheduling automated phone call campaigns

How to schedule automated call campaigns using Amplicare Connect
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Rules for messages sent via Connect

Parameters for refill reminders, custom campaigns, and more.
Sarah Newgaard avatar
Written by Sarah Newgaard
Updated over a week ago

Opting-out from automated calls or text messages

Use the opt-out list to prevent automated calls or text messages from going out to certain patients
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Addressing patient call-backs from automated calls

Learn more about how to use Amplicare Connect's Message History report to answer your patients' questions when they call you back
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Open Enrollment call/text campaigns

How to efficiently reach your Medicare population during the busiest time of the year for plan comparisons!
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Phone and text compliance checklist

A checklist to help determine if an automated call recording or text adheres to HIPAA, FCC and TCPA standards.
Sarah Newgaard avatar
Written by Sarah Newgaard
Updated over a week ago

Increase customer loyalty and retention

Benefits of happy birthday, "first fill", and "slipping away" campaigns explained
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago

Best practices for automated campaigns

How to effectively utilize automated calls/texts to reach your goals
Ashley Hunt avatar
Written by Ashley Hunt
Updated over a week ago