Please let us know if you have any questions. Due to a high volume of requests, our response times will be delayed. Thank you for your patience! Always remember to search this Help Center to quickly find answers to your questions.
Timeline:
10/15/21: CMS 2022 plan data is loaded into Match
Note: We typically receive the data from CMS just a few days before October 15th and do the necessary QA before uploading the data. We'll email you as soon as it's uploaded.
10/15/21: Open Enrollment begins. Patients can begin to enroll in 2022 plans
Note: You may want to wait until the end of October to review new insights on the plans, and in the event that any of the carriers need to correct data they sent to CMS.
End of October: All new Win-Win opportunities loaded
12/7/21: The last day of Open Enrollment
1/1/22: Medicare Advantage Open Enrollment begins (MA OEP)
3/31/22: Medicare Advantage Open Enrollment ends
How to prepare:
If you have changed your PSAO/contracting or are planning to, please email our team.
One of the benefits of Match is that we can manually update your contracting within 4-7 business days, while it might take CMS 60+ days.
If you have changed your NPI, please email our team.
If you have changed your pharmacy management system, please email our team.
Join one of our training webinars, watch a pre-recorded training webinar, or watch some of our short videos in our help center. Click here for more information.
Review all of our new updates for this year. There are a lot! Click here for more information. (Coming Soon)
Best Practices:
Activate our FREE text campaigns to patients to remind patients about AEP timelines and that you can help.
Utilize our bulk printing capability to quickly generate customized letters to hand out to patients when they come to your store.
Complete Win-Win opportunities to increase profits. Win-win patients who change plans will save hundreds in annual-out-of-pocket costs, and increase your profits.
Do as many enrollments online as possible to make sure your patients enroll in the plan that is best for them, as there are risks with telephonic enrollment.
If patients have questions on Medicare Advantage or Medicare Supplement, our new Match Advisors can help them and keep them at your pharmacy.
Don’t miss a single opportunity! Download Assist which provides you with in-workflow alerts to remind you to quickly print a personalized comparison for a patient.
Utilize advanced filtering to find and communicate with patients who are on plans that are changing network status, have increasing DIRs, etc.
Leverage our patient-facing plan finder Navigate that will allow patients to enroll at home. And it recommends Win Wins!