You can activate your Newly Eligible automated text campaign at any point in your Amplicare account by going into your Campaigns tab:

Eligible patient audience

Your patients who have an open, not completed Newly Eligible opportunity that also have no "plan comparison activity" in the past 5 months will be eligible to receive text messages as part of this campaign.

Delivery

Texts will be distributed evenly Tuesday - Friday among the interval 10am-5pm local time, no more than 100 texts a day

Touch-points

When you click on the campaign to activate it, you'll have the option to activate/deactivate any of the following touch-points:

Touch-point 1

  • When: 3 months prior to each patient's 65th birthday month

  • Content: Hi {{first_name}}, you may be eligible to enroll in Medicare until {{date}}. We’re here to help. Compare your options and enroll in a new plan at {{link to navigatemycare.com}}

Text STOP to opt out.

{{pharmacy_title}}

{{pharmacy_phone}}

Touch-point 2

  • When: 1 month prior to their 65th birthday month

  • Content: Hi {{first_name}}, Medicare plans differ by cost and coverage. Find a plan that best suits your needs and enroll by {{date}} at {{link to navigatemycare.com}}

Text STOP to opt out.

{{pharmacy_title}}

{{pharmacy_phone}}

Touch-point 3

  • When: Birthday month

  • Content: Hope you're having a great time celebrating your birthday this month, {{first_name}}! Don’t forget, you still have time to enroll in a Medicare plan. Visit {{link to navigatemycare.com}} to see your options and find a plan that works for you.

Text STOP to opt out.

{{pharmacy_title}}

{{pharmacy_phone}}

Touch-point 4

  • When: 1 month after their 65th birthday

  • Content: Hi {{first_name}}, make sure your Medicare plan covers all your Rxs. Review your options by {{link}} and find an affordable plan at {{link to navigatemycare.com}}.

Text STOP to opt out.

{{pharmacy_title}}

{{pharmacy_phone}}

What's Next?

This text campaign drives your patients to the patient-facing portal, Navigate. Learn more about Navigate.

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