Phone Calls (English)

    (Offering Med Sync):

Hi! This is [Person name] calling from [Pharmacy name]. We are now offering a free service called "Med Sync," which moves all of your prescription refills to the same schedule. Instead of having to worry about remembering to call for a refill, we will automatically refill your medication. And for added convenience, we will synchronize your refills so they are all ready on the same day. Please give us a call at [Pharmacy phone] to sign up, and have a great day!

    (Without MedSync):

Hi! This is Person name] calling from [Pharmacy name] for a member of your household. We noticed you haven't been filling all your prescriptions as frequently as prescribed by your doctor. If you are experiencing side effects, can't afford your copays, or have a hard time remembering to take your medication, we can help. Please call [Pharmacy phone] and ask for [Person name]. We would also be happy to schedule a time to talk about your medications and answer any questions you may have. Thank you and hope you have a great day.
 

SMS Text Messages (English)

Hi {{first_name}}! Seems like you're not filling all prescriptions on schedule. We can help! Just give us a call.

Note: It's not necessary to include your pharmacy name and number in the text message content, as this information will be included at the bottom of the text message by default, along with a message to "Text STOP to opt out". Learn more about text messaging.
 

Phone Calls (Spanish)

    (Offering Med Sync):
¡Hola! Esta es [Person_name] llamando desde [Pharmacy name]. Ahora estamos ofreciendo un servicio gratuito llamado "Med Sync", que mueve todos sus recargas de recetas a la misma programación. En vez de tener que preocuparse de recordar llamar para un relleno, automáticamente rellenaremos su medicamento. Y para mayor comodidad, sincronizaremos sus recargas para que estén listas el mismo día. Por favor, llámenos al [Pharmacy phone] para registrarse ¡Tenga un gran día!

    (No MedSync):
¡Hola! Este es [Nombre de la persona] llamando desde [Pharmacy name] para un miembro de su hogar. Hemos notado que no ha estado llenando todas sus recetas tan frecuentemente como lo recetó su médico. Si usted está experimentando efectos secundarios, no puede permitirse sus copagos, o tiene un tiempo difícil recordar a tomar su medicación, podemos ayudar. Llame a [Pharmacy phone] y solicite [Nombre de la persona]. También estaríamos encantados de programar un tiempo para hablar sobre sus medicamentos y responder a cualquier pregunta que pueda tener. Gracias y espero que tengas un gran día.

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