It's very important to keep patient health information secure. For this reason, you should use an SFTP anytime patient-specific files are transferred to Amplicare.
Typically, we recommend using Cyberduck.

Installing Cyberduck 

Using Cyberduck to send files

  • Open Cyberduck
  • "Open Connection" (top left)
  • Select SFTP (SSH File Transfer Protocol) from the dropdown
  • Server:
  • Username & Password should be provided in your Welcome Email. Please reach out to us if you need these credentials.
  • "Add to Keychain" means Cyberduck will remember your password for next time.
  • Click Connect
  • Drag your files into the uploads folder.
  • When the file transfer is complete, the dot will change from yellow to green.
  • All done!

Contact Us

If you need any help with this, we would be more then happy to assist. Please contact us at:

What's Next? 

Download Amplicare Assist, our workflow automation tool, to receive notifications for opportunities that directly impact your profit margins and DIR fees. 

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