It's very important to keep patient health information secure. For this reason, you should use an SFTP anytime patient-specific files are transferred to Amplicare.
Typically, we recommend using Cyberduck.
Using Cyberduck to send files
"Open Connection" (top left)
Select SFTP (SSH File Transfer Protocol) from the dropdown
Username & Password should be provided in your Welcome Email. Please reach out to us if you need these credentials.
"Add to Keychain" means Cyberduck will remember your password for next time.
Drag your files into the uploads folder.
When the file transfer is complete, the dot will change from yellow to green.
If you need any help with this, we would be more then happy to assist. Please contact us at: firstname.lastname@example.org
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